The first step for an exchange or return is to notify our Support Center at [email protected]. Our team will provide instructions on how to proceed with the exchange or return of the product.
Once we receive the package, we will conduct an analysis to confirm that all conditions for returning the item are met. After confirmation, our customer service team will contact you, and you will be able to choose between:
BOTH RETURNS AND EXCHANGES HAVE A TIMEFRAME OF 30 DAYS AFTER THE RETURN TO BE PROCESSED.
PERSONALIZED JERSEYS WITH CUSTOM NAMES AND NUMBERS CANNOT BE EXCHANGED OR RETURNED (except in cases of distributor error).